There’s no escaping it. From retail to finance and everywhere in between, digital transformation is on an unstoppable role through a broad cross section of modern industries, including hospitality.

After all, guests well accustomed to today’s always-connected, on-demand society expect not only the usual 24/7 service

By now, it’s no secret that the European General Data Protection Regulation (GDPR) is coming into force on Friday, May 25th. Wherever you’re inundated with emails, reminders, and a wealth of articles heralding the arrival of the biggest change to data protection laws in 20 years.

Throughout the course of 2017, you’re no doubt set to make at least a small number of investments in your hotel. Whether it’s in your workforce, a new marketing campaign, or simply breathing a fresh lease of life into your guest rooms

Over the last couple of months here at Pacific Infotech, we’ve talked extensively about the benefits of upgrading your hotel WiFi to a brand new, scalable solution capable of not only delivering high performance

Providing in-room entertainment for your guests used to be such a simple endeavour, didn’t it? A decent sized screen and a handful of freeview channels, and most guests were satisfied. Yet with the rise of smart TVs, portable media

Last month, we spoke about the importance of delivering high speed, high performance Wi-Fi to your hotel guests.

Over the past several years, our hotel telephony specialists have had literally scores of conversations with those in the hospitality industry about switching from their existing phone system to a state-of-the-art VOIP (Voice Over IP setup).

So, the results of your latest customer satisfaction survey are in. Guests love the style and design of your rooms, and your in-house restaurant is earning rave reviews, but when it comes to your hotel’s wireless internet provision