Improve the efficiency of your IT infrastructure and increase the lifespan of your hardware with fully managed desktop services from Pacific Infotech, delivered in partnership with your in-house IT professional.
Desktop Support Service
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We Guarantee our Managed IT Services can save up to 25% for your business
Our Parameters
Why Choose Managed Desktop Support From Pacific Infotech
1st line support for common IT issues
2nd and 3rd line support for all onsite visits
Microsoft certified
Response time as per discussion and priority
Regular support hours 9 AM – 5 PM, Monday to Friday
Extended or weekend support hours as per contract.
Full UK coverage
Ticketing based system
Phone support available
Contract based
Sectors
What we cover
- IT Asset Life Cycle Management (ITALM)
- Software Asset Management (SAM)
- Onsite IT Support and Offsite IT Support
- Desktop Configuration Management (DCM)
- Desktop Application Delivery management
- Desktop to Cloud Backup Services
- Managed Desktop Print Services
- Desktops audit every quarter
- Ensure smooth functioning of machines
- Ensure to solve desktop related queries as per SLA.
- New hardware installation, e.g. a new hard disk installation
- New hardware preparation, e.g. a new laptop
- Creation of desktop policies on standard procedure
- Liaise on with 3rd party hardware & software vendors for replacements.
Sectors
Comprehensive IT Consultancy for Your Business
Whether it’s reducing the amount you spend on your mission-critical technology or simply to improve performance, we take the time to truly understand your business goals and put together a cost-effective strategy to ensure you achieve them.
All level of IT support services
New build hotel IT projects
IT relocation services
Hotel IT support services
Fiber optic internet for hotels & establishments
IT & network audits
Web design & internet marketing services
Domain, hosting & cloud based emails services
VOIP solutions
Disaster recovery & backup planning
IT security services
EXPERTISE
Why Managed Desktop Support?
Your desktop hardware and software lies at the very heart of your business, taking care of everything from bookings and reservations to payroll and inventory management.
So it goes without saying that you want to keep every computer and every program performing at its optimum best for a long time to come, ultimately avoiding the kind of performance issues, books, and hardware failures which require costly replacements.
Fortunately, complete protection, preservation, and essential upgrades don’t have to cost you that much with flexible payment options available on all of our managed desktop support services.
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Expert insights on the latest IT developments affecting your business
Testimonials
What our customers say
At Pacific Infotech, we’re proud to be recognised as one of the leading suppliers in the provision of cost effective, cutting edge IT support solutions. Don’t just take our word for it, here’s what our clients are saying about us:.
I have had the pleasure of working with Pacific InfoTech on various and extensive IT and Digital Marketing assignment for a considerable number of years. Not only have they delivered…Read More
We have a great partnership with Pacific Infotech.
Their dedication to improve our IT environments are evident in all aspects of our work…Read More
“Pacific Infotech have been there whenever we needed then.
They have always been quick to react to our needs and have consistently delivered a quality service…Read More
