Compliance-Driven, Secure & Accountancy-Focused Solutions
IT Support for Accountants
🔒 Why IT Security is No Longer Optional for Accountants
With HMRC tightening its cybersecurity expectations and the ICAEW issuing formal guidelines, the regulatory burden on accountancy firms has never been higher. Failure to comply with UK GDPR, data security standards, and audit trail obligations can result in:
- ⚠️ Penalties from the ICO
- ⚠️ Legal action from affected clients
- ⚠️ Irreparable reputational damage
UK GDPR mandates “appropriate technical and organisational measures” to protect client data. In practice, this means robust backup systems, device security, staff training, and verifiable data handling procedures.
🚀 Book a Free Compliance Audit Today
Are You Facing These IT Challenges in Your Firm?
Many accountancy practices unknowingly operate in non-compliance due to:
- Outdated or unsupported servers
- Staff using personal storage (Dropbox, Gmail, etc.)
- No antivirus, firewalls, or patching protocols
- Untested or manual backups
- No direct support for Sage, IRIS, TaxCalc
- No access audit trail across devices
- Remote employees on unsecured home networks
These issues may result in data loss, downtime, and GDPR breaches.
Our Solution
Fully Managed IT & Hosted Environments
At Pacific Infotech, we offer three clear pathways for UK accountancy firms:
Managed Support
For firms that wish to retain their existing IT infrastructure.- Full management of laptops, desktops, firewalls, servers, printers
- 24/7 system monitoring
- Dedicated Account Manager
- Liaison with Sage, IRIS, TaxCalc & more
- GAP analysis & cybersecurity audit
- Compliance with ICAEW & UK cyber directives
Most Popular
Hosted Server
Ideal for firms needing cloud-hosted Sage/TaxCalc/IRIS-ready environments.- Secure hosted server with 512GB storage
- Licensing, patching, and 24/7 maintenance
- Cisco Duo MFA & AI-based antivirus
- Daily encrypted backups (7-day retention)
- Direct liaison with software vendors
- Users access apps locally—no server login needed
Hosted Server + Managed Support
Complete hybrid solution for firms seeking full peace of mind.- All features from Options 1 & 2 combined.
How We Do It
Cybersecurity & Compliance by Design
All of our support packages are built on a secure-by-default foundation:
3-2-1 backup strategywith restore testing
Endpoint security,MFA, remote wipe
SharePoint/OneDrive &portal-based file sharing
SIEM tools, login anomaly detection,staff awareness training
Compliance with HMRC, UK GDPR &the new Cybersecurity Code of Practice
Process
Simple, Streamlined Onboarding: From First Call to Full Support
We believe great service starts with great onboarding. That’s why we follow a proven process to ensure your IT environment is secure, compliant, and fully operational from day one.
Discovery Call or Onsite Meeting
Understand your current setup, challenges, and compliance risks.
Contract Signing
Transparent pricing, agreed scope of support, and SLAs.
Technical Onboarding
Setup of Helpdesk, Account Manager, Sage, TaxCalc, IRIS, and other systems. Includes onsite visits where required.
GAP Analysis & Cybersecurity Audit
Full evaluation of systems, risks, and alignment with UK GDPR and ICAEW cybersecurity code of practice
GAP Implementation
Execution of recommendations including configuration, patching, backup strategies, access control, etc.
Regular Monthly Support
Ongoing IT support, monitoring, and compliance management.
Get a Quote
Book Your Free Consultation or Get a Quote
Choose the package that fits your firm. Pricing is transparent, support is proactive, and compliance is guaranteed.
Testimonials
What our customers say
At Pacific Infotech, we’re proud to be recognised as one of the leading suppliers in the provision of cost effective, cutting edge IT support solutions. Don’t just take our word for it, here’s what our clients are saying about us:.
Pacific Infotech truly understands the needs of modern accountancy practices. Their team has been instrumental in managing our IT infrastructure—from supporting…Read More
We have a great partnership with Pacific Infotech.
Their dedication to improve our IT environments are evident in all aspects of our work…Read More
“Pacific Infotech have been there whenever we needed then.
They have always been quick to react to our needs and have consistently delivered a quality service…Read More
Partners
Industry-Leading Technology
Thanks to our proud partnerships with the world’s leading technology brands, Pacific Infotech can put the most effective and efficient tools to work in helping you grow your business.
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