Whether it’s a faulty application or a problem with your operating system, our remote IT support team solve over 99% of issues at first point of contact.

The best part? You can access this premium quality support 24 hours a day, seven days a week, 365 days a year, via telephone, email, or your own online dashboard.

Your networks and servers are the very life force of your business. It only takes one server to fail or a network to temporarily lose power for your entire operation to grind to a halt.

That’s why it’s so vital to ensure that your systems are performing at their optimum best 24×7.

At Pacific Infotech, that’s exactly what we do best.

Not only do we provide front-line IT support to address unexpected issues as they arise, but we also offer round-the-clock monitoring and alerts. This means that we can identify potential problems and eliminate them before they disrupt your business. With regular reporting, we can also identify the cause of your most common IT issues and fix the root cause to improve overall efficiency.

As part of our infrastructure management service, we also assist with:

• Configuring your infrastructure to guarantee maximum uptime at all times.
• Providing systems administration to ensure optimum performance.
• Carrying out IT optimisation to help you get the absolute best from your technology.

As your business grows and adapts to meet the needs of modern customers, your technology requirements change too. As a result, you come to rely more and more on a variety of different service providers, leading to a complex network of relationships which presents its own unique challenges.

• Cloud Migration and Hosting
• Data Backup and Disaster Recovery Solutions
• Exchange Server Support
• Managed Web Hosting
• Microsoft Office 365
• Voice over IP (VOIP).