Remote IT Support


Guaranteed Maximum Uptime and Cost Savings

As your trusted remote IT support partner, we help you cut the costs of managing and maintaining your technology without compromising on quality service and high performance.

Remote IT Support

Why Choose Pacific Infotech As Your Remote IT Support Partner?

  • first-line-support

    1st line support for common IT issues

  • 2nd-and-3rd-line-support

    2nd and 3rd line support for critical business problems

  • Microsoft-certified-engineers1-1

    Microsoft certified engineers.

  • support2

    Support available 9 AM – 5 PM, Monday to Friday

  • support-ticket-1

    Ticketing based system

  • phone-supports

    Phone support available

  • dedicated-support-manager

    Dedicated support manager

  • contract-based-work


We offer remote assistance on weekends

Tailored to suite your needs. Enquire now.


Remote IT Support: How it Works?

At Pacific Infotech, we offer expert support on a yearly rolling contract.

Our first step is an initial consultation to discuss your requirements, after which we’ll present a full quote and proposal.

Only once you’re happy to do, we sign the contract and get to work on ensuring your mission-critical technology is in safe hands.

Need one-off support for an IT problem you’re having right now? You need our Pay-As-You-Go IT support service.

Remote IT Support

What our customers say

At Pacific Infotech, we’re proud to be recognised as one of the leading suppliers in the provision of cost effective, cutting edge IT support solutions. Don’t just take our word for it, here’s what our clients are saying about us:.